Following is a sampling of services provided. If you require services not specifically listed, contact me, and we can discuss your individual needs. I'm also networked with other professional providers and can offer referrals to best fit your requirements.
"Susan is thorough, efficient and highly organized. She has great phone presence providing excellent customer service for my client calls. She helps me and my entire team stay focused and on-track with our projects. If you're looking for attention to detail, or a professional and courteous phone presence representing you and your company, Susan is an excellent choice!"

Lorraine Pursell
The Parenting Evolution
Electronic Newsletters
Have you been wanting to send electronic newsletters to clients and/or contacts?  Let me take care of all the details including setting up a vendor account (such as ConstantContact), importing your contacts, designing your newsletter or other HTML or text email, and managing your contact list.

Resumes, Cover Letters, Follow-Up Thank You Notes, Fax/Mailing
It's important to always have an up-to-date resume, even before you need it. There are many components involved in creating an effective resume, beyond simply ensuring it's typewritten, spell checked and accurate. With today's technology it's important to ensure your resume is prepared to be read by OCR software while still being pleasing to the human eye. It's also important to know how to format for your specific experience; i.e., do you have employment gaps? Are you moving to a new career field? Overqualified? Underqualified?

Business Correspondence and Copy Typing
I can help you communicate your written thoughts professionally, ensuring your letters, documents, faxes, emails, student theses, dissertations, reports, manuscripts, manuals, etc., all look professional and read clearly.

Contact Database Management
Let me manage your contact database (such as ACT!) as well as handle routine follow-up keeping you in contact with with leads, current clients, and after-sales support. In addition, I can hand-write personal notes, as well as assist you in developing follow-up action plans.

Meeting, Conference, Event Planning
I have years of experience in planning various events such as offsite conferences, holiday dinners, customer lunches, seminars, training classes, awards ceremonies, morale boosting group events, and much more. Details including invitations, receiving RSVPs, facilities reservations, air travel arrangements, ground transportation, hotel accommodations (including block rooms and group discounts), maps, catering, AV equipment, flowers, balloons, promotional material, literature, menus, table tents, presentation materials, handouts, and supplies can all be professionally arranged.

Concierge Services
So busy that those personal touches and details get overlooked? I can send cards, buy gifts, deliver flowers, make reservations, buy entertainment tickets (hard to find, sold out tickets is a specialty), and put together special event packages.

Event Package Example: Airline tickets to New York, hotel reservations, cheese and wine set-up in the room, transportation, and sold-out tickets to a Broadway play.

Domestic and International Travel Management
Let me arrange your personal and business domestic or international travel plans ...  I can provide airline reservations, ground transportation, hotel accommodations, maps, itineraries, restaurant reservations, and entertainment tickets. When you return I can complete your expense report and even convert your international receipts to appropriate currency.

Voicemail/Fax/Email Response
For the business traveler: Let me scan your voicemail and email when you're away, monitor your forwarded faxes, respond to routine requests and contact you for urgent matters.

No html skills required